FAQ's
Find the answers to the most asked questions by our clients.
How much does shipping to my destination cost
Shipping is calculated according to weight and size therefore simply place your required items in the shopping basket, go to checkout. Enter address/country of destination and the cost of delivery is automatically calculated. You can then proceed to secure checkout if you wish complete your purchase.
I am outside the UK, do I pay VAT
At checkout fill in the destination address and the invoice will automatically be zero rated of UK VAT.
I am VAT / EORI registered in the EU
At checkout you will have the opportunity to enter your VAT and/or EORI number. This will simplify the import into an EU country.
Is my required item in stock?
All items are available from stock unless stated otherwise
Do you ship to my country
We ship almost anywhere in the world provided DHL cover the country.
How long will my order take to arrive
Orders are despatched by courier the same or next working day dependent upon time of receipt of order. Transit time is dependent upon destination but generally the UK is 24 - 48 hrs and for overseas a couple of working days or sometimes more far flung destinations. This is also dependent upon customs clearance at country of destination.
Which head gasket type do I need, you offer different options (200/300TDI & TD5 etc)
In the case where an engine has not been disturbed before the cylinder head gasket can be replaced with the same type. Head gaskets are marked with small holes which are visible on the side of the engine where the head gasket sticks out between the head and block casting. Head gasket type is dependent upon piston heights (protrusion at top dead centre) If there is any doubt over head gasket type all piston heights should be measured and type fitted accordingly.